Log
The Log page shows recent activity from the app. Use it when you want to understand what just happened, find a warning or error, or share diagnostic details with support.
The page is most useful immediately after a problem happens because it shows the newest entries first.
Reading the log
Each row shows a line number, an entry type, and a message. Some entries include extra diagnostic data. When a row has extra data, use the small expander beside the message to show or hide the details.
Entry types:
- Info shows normal app activity and workflow progress.
- Warning shows something that may need attention but did not stop the app.
- Error shows a problem that should be investigated.
- Debug shows lower-level diagnostic details. Debug entries are usually useful when troubleshooting.
Filtering entries
Use the Info, Warning, Error, and Debug checkboxes to choose which entry types are visible. The count badges beside the filters show how many entries of each type are currently in the log.
Debug is normally hidden by default. Turn on Debug when support asks for deeper diagnostic detail or when you are investigating a repeatable problem.
Searching
Use the Search box to filter the visible log entries by text. Search matches the entry type, message, and expanded diagnostic text.
Search works together with the type filters. For example, you can show only Error entries and then search for a camera, file, folder, or command name.
Copying entries
Select one or more rows, then use Copy selected log entries to copy them to the clipboard. Copied entries include the line number, entry type, message, and any diagnostic detail attached to the selected rows.
Use this when you need to paste a small set of relevant log lines into an email, support message, issue note, or another troubleshooting record.
Clearing the view
Use Clear to empty the current log view. Clearing the view removes the entries shown on the page and resets the visible counts.
Clear the view before repeating a problem if you want the next log entries to be easier to read.
Saved log files
The app saves the normal log when it shuts down. It also writes log files when errors are recorded so the details are not lost if the app closes unexpectedly.
To open the log folder, go to Settings, open About, find Log, and choose Explore. The same Settings page also has a Debug section where logging can be enabled or disabled. The Debug section also has a Live debug log option. The app clears debuglog.txt at startup. When Live debug log is turned on, the app clears debuglog.txt again and appends each new log entry to that file as it reaches the Log page. This is useful when support or development needs to monitor the log while the app is running. Leave it off during normal use because writing after each log entry can reduce performance.
If logging is disabled, the Log page shows Log Disabled and new entries are not recorded. Keep logging enabled during troubleshooting.